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LOCATION: Tampa, FL Charlotte, NC Atlanta, GA
DESCRIPTION: ModernTech, a SolidWorks reseller, has been providing 3D Engineering Solutions to discrete manufacturing companies in the Southeast since 1996. We have a great opportunity for a motivated team player who desires to work with leading-edge design technology, has a passion for success, and enjoys working with people. The ISR is often the first associate to talk with customers and potential customers over the phone.
RESPONSIBILITIES: Responsibilities include being responsible for the initial stages of the sales cycle including: gathering customer information and requirements, passing opportunities to the field, and following up with customers.
- Partnering with their Account Managers, Marketing Manager, and Application Engineers to increase sales and awareness of ModernTech products in their region
- Promoting product through aggressive telephone canvassing
- Handling customer service issues
- Outbound calling on corporate and regional programs in their sales region
- Maintaining an accurate sales database
- Processing orders
- Giving simple product demonstrations over the web and telephone
- Performing other duties and responsibilities including handling inbound calls as necessary
SKILLS, EXPERIENCE, AND ATTRIBUTES: The ideal candidate will have the following background:
- Minimum 3 years experience in telemarketing or customer service experience (preferably high tech products)
- BS Degree in Business, Technology or equivalent experience required
- Excellent phone and computer skills
- Consistent track record of achievement
- Experience with contact management software such as Microsoft CRM
- Proven ability to develop good product knowledge to properly position the product
- Knowledge of the MCAD industry is highly desirable
- Ability to function in a team atmosphere, appreciate aggressive goals, and have superior organizational/time management skills
- Make-it-happen attitude is desirable
COMPENSATION AND BENEFITS: Salary plus commission and bonuses, commensurate with experience/performance. Benefits include medical, dental, 401(k), and vacation.
CONTACT INFORMATION:
Please email your resume to:
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or or fax to the attention of: Lenora Hennen, HR Manager, 865.694.9505
ModernTech is a drug-free workplace. Employment is contingent upon passing a drug test. ModernTech is an EEO employer. ModernTech is an equal opportunity employer. Race, color religion, sex, national origin and age are not considered in employment, benefit or advancement opportunities. People with physical handicaps will be given equal opportunity in terms of their abilities.
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